Vinted Members Voice Displeasure Over Size Modifications

Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.

The popular resale platform has updated its sizing categories for women's and children's clothes but did not contact all shoppers about the modification.

Social Media Reaction

Countless users and merchants are posting online claiming that product pages now present a modified sizing category compared to what was initially listed as a result of the reclassification.

The company said the updated approach better aligns with comparable marketplaces.

The platform has recommended to examine their items and adjust the sizing manually where appropriate, which has left users frustrated.

Size Classification Updates

Before the change, the sizes had both one number and one letter, such as S/8 or M/10.

The updated approach includes an alphabetical indicator and numerical range such as S/UK 8-10.

With some products, the size labels have been reassigned - like an L measurement was formerly size 12 but currently displays as UK 16-18.

Member Accounts

Frankie Bridger, who produces content about larger sizing, said the change "makes both selling and buying harder".

"Not many brands say XL is a 20-22," which is what Vinted now does.

Another user, based in Glasgow, stated items she posted on Vinted with size 14 labels were displaying on the service as larger sizing 20-22.

"If buyers measuring 20-22 acquire them they may become frustrated," she said.

Necessary Adjustments

Another shopper, from Derby, stated she felt frustrated due to the update requiring manual adjustment the sizing for "all her products".

"This situation is especially annoying, because of my ongoing medical condition and platform income has been essential after experiencing income reduction," she said.

Marketplace Information

The platform boasts over 100 million shoppers, with 18 million British users.

It has become a favored option compared to resale services such as eBay and Depop.

This is not the initial instance that an unexpected update within the service has received backlash: last year, Vinted reversed a change to its shipping options following member complaints.

Aaron Brown
Aaron Brown

Loopbaancoach en psycholoog met 15 jaar ervaring in carrièrebegeleiding.